Terms of service

1. The service

Rasterklar traces raster images (PNG, JPG) into vector files (SVG, DXF) on our server. The free tier allows 2 different images a day per network address at a reduced size; a pass allows full resolution and DXF as described on the pricing page. We may change the limits for the free tier at any time; a pass already bought keeps what it promised.

2. Nature of the service

The service is software that processes your own images with published methods (the Potrace algorithm and k-means colour separation, described on this site). It is not legal, tax, accounting, financial, design or other professional advice and creates no professional relationship. You check every file before you use it, cut, engrave, stitch or print with it, or send it to anyone, and you remain responsible for that use.

3. Purchases

Passes are sold by Paddle.com Market Limited (Paddle), our merchant of record and reseller, under its own buyer terms; Paddle charges you, issues the invoice or receipt and handles sales tax or VAT. Prices: $5 for 20 images valid 12 months; $9.99 a month, renewed monthly until cancelled. A pass is a code: keep it private, anyone holding it can use it.

Launch offer: during a launch period announced on the site, we may give full-resolution downloads free against an e-mail address, within the number of images per address stated at the download; the offer is temporary, can end at any time without affecting files already downloaded, and the prices above apply once it ends.

4. Right of withdrawal and refunds

A pass is digital content supplied immediately. You can ask for a full refund within 14 days of any purchase, for any reason, by writing to hello@rasterklar.com or through the merchant’s receipt; the pass is then withdrawn. See the refund page.

5. Your images and files

You must have the right to use the images you upload. We do not keep them (see the privacy page) and claim no rights in them or in the files produced from them. You are responsible for checking a file before you cut, engrave or stitch with it: material spoiled by a file is not covered.

6. Acceptable use

No automated bulk use outside the limits, no attempts to bypass the free-tier count, no images you have no right to use, nothing unlawful. We may block an address or withdraw a pass used against these terms, refunding any unused part.

7. Liability

The service is provided as is. To the extent the law allows, our liability for any claim is limited to the amount you paid us in the 12 months before it. Nothing here limits rights you have as a consumer under the law of your country.

8. Law and contact

These terms are governed by the laws of the State of Texas, United States, without prejudice to the mandatory consumer protections of your country of residence. Contact: hello@rasterklar.com, Janolab Studio LLC, 10503 Wendts Way, Austin, TX 78750-1731, United States.